Tim Dailey got his start in the restaurant business in the 1970s as a shift leader for Carrols Corporation, which operates Burger King and Popeyes brands. Dailey worked his way through the ranks for a variety of quick-service brands, including McDonald’s and Pizza Hut, before spending 24 years with a Burger King franchisee, starting as General Manager and finishing as a minority franchisee owner. 

Dailey joined White Management in 2019 as Vice President of Operations, and in 2020 was promoted to Vice President of Development, where he oversees store renovations and expansions. Dailey is from the Massena, NY, area, and is grateful to be back spending time with his two adult sons and their children. Dailey loves to spend time outdoors hiking, though he can also be found watching NFL games and rooting for his favorite team, the Cleveland Browns.

Tawnya Hanson first joined White Management at age 15 as a Dunkin’ team member in Plattsburgh’s Cornelia Street store. Hanson moved through the ranks, rising to Night Shift Supervisor in 1991, and becoming manager of the Dunkin in Champlain in 1994, which she recalls she agreed to do temporarily because she wanted to find “a real job”. Hanson continued to rise in the operation, overseeing the opening of a third store in Peru in 1999, and then moving into production at the Skyway location where she was responsible for supplying product to seven stores. In 2007, Hanson was named Director of Operations for the White Management Dunkin’ brands, where she has been instrumental in helping grow the business. In 2020, Hanson was promoted to Vice President of Operations, overseeing Dunkin’, KFC, and Taco Bell franchises.

Hanson grew up in Plattsburgh and completed an Associate’s Degree at Clinton Community College. She is the mother of five children—Megan, Buddy (Steven), Dominick, Cameron, and Tegan. Hanson loves the challenge of her work, and the ability to set and meet goals. In her spare time, she enjoys spending time with her children, grandchildren, her mother, and stepfather.

Tera Fountain joined White Management as a teenager, first working for the Dunkin Donuts store on Cornelia Street in Plattsburgh. Fountain moved up the ranks, becoming an assistant manager, and then store manager. In 2008, Fountain was promoted to Above Store Leader (ASL) where she oversaw five Dunkin’ locations in the Plattsburgh area. Fountain was promoted to Director of Operations for the eighteen Dunkin’ stores in 2020. Fountain is known among colleagues for her razor-sharp mind and dry sense of humor. She lives in Plattsburgh with her husband, and has two grown children.

Candy Poirier joined White Management Corporation in 2003 for the opening of the KFC/Taco Bell in Malone, NY.  A native of Malone, Poirier had previously worked on the grand opening of Taco Bell in Malone’s Mountain Mart store, which was one of the brand’s largest grand openings of that time. “I was hooked!” Poirier remembers. 

Poirier started working at age 14. Her first job out of high school was for a photo electronics company out of Glens Falls, NY, where she stayed for eighteen years.

Poirier is inspired to try to be the best at what she does, and finds that the constant changes in the business force her to be on top of her game and have an intimate knowledge of the operation. Her work philosophy is simple: “Give respect, get respect.” 

Poirier loves to travel and is a photography enthusiast. She enjoys spending time with her family. Fun fact about Poirier: she is a fierce bowler.

Kevin Collins is a native of Little Rock, Arkansas, who moved to Massena, New York in grade school.  Collins’ first job in the restaurant business was at the local Burger King, just after graduating from high school. Collins attended college for two years, and then decided to pursue a restaurant career full-time. Collins held several management positions with Pizza Hut until another opportunity surfaced: fatherhood. He took a work hiatus to be a stay-at-home-father for several years. Collins re-entered the restaurant world as a line cook for Downtown Steak & Seafood at Massena’s Quality Inn, and then joined Subway as a District Manager, where he remained for the next seven years. Collins joined White Management in 2013.

Collins leads by example—he won’t ask a team member to do anything he hasn’t done himself— and aims to recognize and exploit each employee’s unique skill set. He is also inspired by his relationships with his many guests, and looks forward to seeing his regular customers—many of whom he knows by name—and getting to know new customers.

Collins is the father of four children—two sons and two step-daughters—and lives at home with his wife.  When not working, Collins may be found enjoying the outdoors, and the peace that brings, on his road or mountain bike.